Your personal information matters to us. Here you'll find a clear explanation of how 299bef collects, uses, and protects your data.
At 299bef, every piece of your information is stored with the highest level of security. Here's a summary of the key pillars of our Privacy Policy.
All your personal information and transactions are protected by 256-bit SSL encryption. No hacker or third party can access your data.
299bef never sells or rents your personal information to third parties. Your data is used solely to improve our services.
You can view, correct, or request deletion of your stored data at any time. We fully respect your right to privacy.
Your data is stored on secured servers and can only be accessed by authorized personnel when required. Unauthorized access is strictly prevented.
We only use necessary cookies. You can manage your cookie preferences at any time through your browser settings and disable any non-essential cookies.
You can opt out of promotional messages or emails at any time — no questions asked. We don't flood your inbox with spam.
Welcome to 299bef. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it. 299bef is a trusted online betting platform for users in Bangladesh, and by using our services, you agree to the terms of this Privacy Policy.
299bef believes privacy is a fundamental right. That is why we have written this policy in plain, clear language — so every user in Bangladesh can easily understand what we do with their information. We have avoided complex legal jargon because you deserve to know the facts.
This privacy policy applies to all 299bef services — including our website, mobile app, customer support channels, and payment transactions. If you have any concerns about this policy, please reach out to our support team.
299bef only collects information that is necessary to deliver our services properly and keep your account secure. Requesting unnecessary data goes against our policy.
| Data type | What we collect | Reason |
|---|---|---|
| Identity | Name, date of birth, national ID number | To complete age verification and KYC |
| Contact | Mobile number, email address | Account Security & Notifications |
| Financial | BKash/Nagad/Rocket number, transaction history | Payment processing & fraud prevention |
| Technical | IP address, device information, browser type | Security Monitoring & Service Improvement |
| Activity | Betting history, login times, preferred sports | Delivering a Personalized Experience |
299bef uses your information for specific, clearly defined purposes only. We never use your data in ways not outlined in this policy. A detailed breakdown of how we use your information is provided below.
299bef never sells your personal data and generally does not share it with third parties. However, in certain specific situations, sharing limited information may be necessary — these are clearly outlined below.
299bef employs industry-leading security measures to protect your data. Our security team monitors systems around the clock and responds immediately to any suspicious activity.
All data transmissions are secured with 256-bit AES encryption and TLS 1.3 protocol.
Keeping Two-Factor Authentication (2FA) enabled makes unauthorized access to your account virtually impossible.
Our security team monitors systems around the clock and raises alerts for any unusual activity.
All data is stored on secured servers protected by firewalls and anti-intrusion systems.
Cookies are small text files stored in your browser. 299bef uses cookies to enhance your experience, remember your login details, and ensure the platform functions properly. We use three types of cookies.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens, cart/betting data | Until End of Session |
| Analytics cookies | Page views, usage patterns, error detection | 1 Year |
| Functional Cookies | Language preference, theme settings, user preferences | 6 Months |
299bef takes your privacy rights seriously. You can exercise any of the rights below at any time — simply contact our support team.
299bef retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.
| Data type | Retention period |
|---|---|
| Account & Identity Information | For the Duration of Active Account + 5 Years |
| Transaction Records | 7 years (legal obligation) |
| Customer Support Conversations | 3 years |
| Login & session logs | 1 Year |
| Marketing Preferences | Until You Opt Out |
299bef is strictly for users aged 18 and above. We never knowingly collect information from or provide services to minors.
If you have any questions, concerns, or complaints about our Privacy Policy, our dedicated privacy team is always ready to help. We take every complaint seriously and aim to respond promptly.
299bef is always committed to making your privacy our top priority. We believe a transparent and trustworthy platform is the best approach for the long term — which is why every concern you raise matters to us. This Privacy Policy may be updated at any time, and you will be notified of any changes in a timely manner.
You've read our Privacy Policy — go ahead and register with confidence. Your information is fully protected, and you'll receive a special welcome bonus on your first deposit.