Legal Document

299bef's Terms & Conditions — Complete Guide

Please read these terms and conditions carefully before using our platform. All policies regarding accounts, betting, payments, bonuses, and security are clearly outlined here.

Last updated: January 2026
Language: Bengali
Applicable to All
Reading time: ~10 minutes

Key Terms & Conditions

Here is a summary of the rules covering every step at 299bef, from opening an account to making a withdrawal.

Account Registration

Each user may register only one account. Registration is strictly prohibited for anyone under 18 years of age. Verification with accurate information is mandatory.

Payment Policy

Deposits and withdrawals can only be made through verified payment accounts. Transactions via third parties are strictly prohibited.

Bonus Terms

Each bonus is subject to specific wagering requirements. Misuse of bonuses or attempting to claim them through multiple accounts may result in cancellation.

Betting Rules

Once confirmed, bets cannot be changed or cancelled. In the event of a technical error, 299bef's decision shall be final.

Security Policy

Account security is the sole responsibility of the user. Sharing your password or allowing others to access your account is strictly prohibited.

Account Closure Policy

299bef reserves the right to immediately close any account if evidence of fraud, breach of terms, or illegal activity is found.

1
General Terms & Conditions

By accessing 299bef or creating an account, you confirm that you have fully read, understood, and agreed to these terms and conditions. These terms constitute a legally binding agreement between you and 299bef.

299bef is an online betting and gaming platform operated specifically for users in Bangladesh. To use our services, you must be 18 years of age or older and eligible to participate in online betting under the laws of your country.

299bef reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

Important Notice: These terms and conditions are written in Bengali so every user in Bangladesh can easily understand them. If anything is unclear, please reach out to our support team.
  • These terms and conditions are in compliance with applicable laws of Bangladesh.
  • 299bef may modify or discontinue any service at any time without prior notice.
  • In the event of any dispute regarding these terms, 299bef's decision shall be final.
  • These terms and conditions apply in the Bengali language — in the event of any discrepancy in translation, the Bengali version shall take precedence.
2
Account Registration & Verification

To register an account with 299bef, you must provide accurate and complete information. Registering with false details may result in account termination and forfeiture of any deposited funds. Each person is allowed only one account — if multiple accounts are found linked to the same individual, all of them will be closed.

For account verification, 299bef may request your national ID, mobile number, or other documents. Large withdrawal requests may be held until verification is complete. This is done entirely for your protection.

Key Registration Requirements: A minimum age of 18 is required. Providing a valid mobile number and National ID number is mandatory.
Subject Rules Status
Multiple Accounts Strictly Prohibited Prohibited
Age Restriction Minimum Age 18 Mandatory
Identity Verification National ID / Mobile Required
False Information Account Suspension & Fund Forfeiture Prohibited
Password Sharing At Your Own Risk — Not Endorsed Prohibited
3
Betting Rules

Before placing a bet on 299bef, please read the rules and conditions for each event carefully. Once a bet is confirmed, it cannot be changed or cancelled — so make sure you have reviewed all details before making your decision.

In live betting, odds can change at any time. The odds in effect at the moment you confirm your bet will apply. 299bef is not liable for any losses resulting from server lag or internet connectivity issues.

If a match or event is postponed or cancelled, the stake for that bet will be refunded. For partially completed events, the outcome will be determined in accordance with 299bef's established rules.

  • Confirmed bets cannot be cancelled or changed.
  • Minimum bet amount is ৳50 BDT; maximum varies by account type.
  • 299bef reserves the right to void any bet where match-fixing is suspected.
  • Bets placed during a technical error are subject to review.
  • Coordinated betting on the same event from multiple accounts is prohibited.
Please Note: Betting is a form of entertainment. Always bet within your means. 299bef encourages responsible betting.
4
Payment & Transaction Policy

299bef supports all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. Always use your own payment account when making a deposit. Using a third-party account may result in the transaction being cancelled and your account suspended.

The minimum deposit is ৳200 BDT and the minimum withdrawal is ৳500 BDT. Withdrawal requests are typically processed within 30 minutes, though verification may extend this time.

In cases of money laundering or suspicious transactions, 299bef reserves the right to notify the relevant authorities and may suspend all activity on the account in question.

Deposit Limit
  • Minimum: ৳200 BDT
  • Maximum: Based on Account Level
  • Processing Time: Instant
Withdrawal Limit
  • Minimum: ৳500 BDT
  • Maximum: Subject to verification
  • Processing time: up to 30 minutes
5
Bonus & Promotion Terms

All bonuses and promotional offers at 299bef are subject to specific terms. Each bonus comes with wagering requirements, an expiry period, and eligible betting markets — please read them carefully.

The welcome bonus is available to new registered users only. It cannot be claimed more than once per household or IP address. Bonus funds cannot be withdrawn directly — they must meet the specified wagering requirements before being converted to real balance.

  • Any attempt to claim bonuses using multiple accounts will result in all associated accounts being suspended.
  • Withdrawing before meeting the bonus requirements will result in the bonus being forfeited.
  • Attempting to claim bonuses using a VPN or proxy is prohibited.
  • Cashback bonuses are valid for 7 days from the date of issue.
VIP Loyalty Program: Earn points on every bet with 299bef's five-tier VIP program. Bronze, Silver, Gold, Platinum, and Diamond — each tier comes with its own exclusive benefits and cashback rate. For more details, visit the VIP Page here.
6
Security & Privacy

Keeping your account secure is your own responsibility. Use a strong password, enable two-factor authentication, and never share your login details with anyone.

299bef will never sell your personal information to third parties. However, we may share relevant information with the appropriate authorities if required by law or for fraud investigation purposes. To read our full Privacy Policy, Privacy Policy Page here.

  • All transactions are secured with SSL encryption.
  • Accounts are automatically locked upon detection of suspicious login activity.
  • If your account is compromised, contact support immediately.
  • We recommend changing your password regularly.
7
Account Closure & Suspension

299bef reserves the right to suspend or permanently close any account without prior notice under the following circumstances. If a terms violation, suspected fraud, or illegal activity is confirmed, deposited funds may be forfeited.

  • Operating multiple accounts.
  • Registering with false or incorrect information.
  • Misuse of the bonus system.
  • Any attempt to fix matches or gain an unfair advantage through illegal means.
  • Attempting to harass or harm another user.
  • Upon receipt of a legal directive from the relevant authorities.

You may request account closure at any time. In such cases, the account will be closed after any available balance has been withdrawn.

8
Liability Limits

299bef will not be held liable under the following circumstances: Loss or disruption caused by natural disasters, server downtime, internet connectivity issues, or any other unforeseen events. This platform provides its services on an "as is" basis.

299bef does not guarantee any betting outcomes. Betting always carries financial risk, and you are considered to be placing bets knowingly and at your own responsibility. Users bear full responsibility for all betting decisions.

  • 299bef is not liable for any losses caused by technical errors.
  • 299bef is not responsible for payment issues caused by third-party providers.
  • 299bef will not be held responsible for account losses resulting from a user's own negligence.
  • Maximum compensation will never exceed the total amount deposited.
9
Responsible Betting

299bef firmly believes that betting is a form of entertainment and should be enjoyed responsibly. We want every user to stay healthy and happy — which is why responsible betting is our top priority.

If you feel that betting is having a negative impact on your life, please use our self-exclusion tool. Our support team is always here to help.

  • Option to set your own deposit limit.
  • Option to set a temporary break or cooling-off period.
  • Permanent self-exclusion option available.
  • A detailed guide on responsible betting.
To learn more about responsible betting, visit our Responsible Gaming View page.
10
Changes & Updates to Terms

299bef may update these terms and conditions, in part or in full, at any time. After any changes are made, you may be asked to review and accept the new terms upon your next login.

For significant changes, we will send a notification to your registered mobile number or email. Minor changes may take effect without separate notice.

  • The date of the latest update will be shown at the top of the page.
  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
  • Previous versions of the terms will be kept in the archive.
  • For any questions, contact us at support@299bef.com.
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